Cancellation Policy

Cancellation Policy

In the case that a product is ordered and paid for and a client chooses to cancell the order, all moneys will be returned in full to the customer if goods have not been already dispatched.

If goods were dispatched prior to a written request to cancell a purchase, moneys will be returned to the customer within 48 hours of receipt of the returned goods. All goods will first need to be deemed in "good re-saleable condition" in order for the invoice value of the goods less the freight costs are re-imbursed.

If written notice of cancellation was given prior to dispatch, Amacron Solutions will bear all related freight costs and re-imberse the clients full invoice value within 48 hours regardless of whether goods have returned back to store or not.

If an order is cancelled after taking posession of goods and without written cancellation request within 48 hours of purchase, a freight charge to return the goods to store and a 20% restocking fee will be deducted from the refund to be re-imbersed, as long as the order was dispatched correctly according to the original order. The 20% charge will be calculated from the pre gst value of the items returned only and the bank deposit or credit card reversal will take place within 48 hours of the goods being returned to store and deemed " good re-saleable condition".

To cancel and order please follow below details:

Email: wayne@amacron.com.au 

Call : 0800 102 253 option 2 or +61 3 5450 4260 option 2 - request an email receipt on conversation while on the phone so time of cancellation is on record.